# 操作異常：App 操作很卡、會當機，或是在上傳照片時很慢該怎麼辦？

1. 頻繁當機或鍵盤無法跳出：這可能是舊版 App 的殘留檔案導致，建議將 App 完全刪除後再重新安裝。若依然無效，請聯絡渠騰。 
2. 上傳緩慢：這主要與伺服器網路問題有關，請聯絡渠騰，視情況將會安排時間與網管人員檢修網路環境，或是安排停機時間到公司擴充伺服器記憶體並檢查網路。


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://susanl.gitbook.io/ke-hu-wen-da-ji/chang-jian-wen-ti/cao-zuo-yi-chang-app-cao-zuo-hen-ka-hui-dang-ji-huo-shi-zai-shang-chuan-zhao-pian-shi-hen-man-gai-ze.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.