# 客變

- [客變總覽](https://susanl.gitbook.io/ke-hu-wen-da-ji/ke-bian/ke-bian-zong-lan.md): 客變系統涵蓋了從建商端的裝修品建置、客戶端的線上選材，到最終的追加減帳結算與簽核流程。
- [標準客變作業流程](https://susanl.gitbook.io/ke-hu-wen-da-ji/ke-bian/biao-zhun-ke-bian-zuo-ye-liu-cheng.md)
- [建立基礎裝修項目](https://susanl.gitbook.io/ke-hu-wen-da-ji/ke-bian/biao-zhun-ke-bian-zuo-ye-liu-cheng/jian-li-ji-chu-zhuang-xiu-xiang-mu.md): 將建案可能提供的所有建材、物料與工程項目進行建檔。
- [設定房型標配與選材](https://susanl.gitbook.io/ke-hu-wen-da-ji/ke-bian/biao-zhun-ke-bian-zuo-ye-liu-cheng/she-ding-fang-xing-biao-pei-yu-xuan-cai.md)
- [開放客戶線上選材與客變預約](https://susanl.gitbook.io/ke-hu-wen-da-ji/ke-bian/biao-zhun-ke-bian-zuo-ye-liu-cheng/kai-fang-ke-hu-xian-shang-xuan-cai-yu-ke-bian-yu-yue.md): 在客戶正式進行線上選材與客變預約前，後台操作人員需完成三項前置作業：將戶別綁定至正確的客戶名下、建置客變面談的預約時段，最後再為各戶別指定裝修樣式並開放客變預約。
- [客戶 - 進行線上選材與客變預約](https://susanl.gitbook.io/ke-hu-wen-da-ji/ke-bian/biao-zhun-ke-bian-zuo-ye-liu-cheng/ke-hu-jin-xing-xian-shang-xuan-cai-yu-ke-bian-yu-yue.md): 當建商於後台為您的戶別「開放客變」後，您即可登入專屬的客戶端系統。透過線上選單，可以瀏覽各空間的建材選項、加退帳金額，並在線上完成客變預約。
- [員工 - 代客選材與客變追加減與點交設定](https://susanl.gitbook.io/ke-hu-wen-da-ji/ke-bian/biao-zhun-ke-bian-zuo-ye-liu-cheng/yuan-gong-dai-ke-xuan-cai-yu-ke-bian-zhui-jia-jian-yu-dian-jiao-she-ding.md): 此作業流程適用於協助未自行線上選材的客戶，或是在實體客變面談時，由內部人員直接於系統上處理工程追加減項目、重新計算帳務並上傳圖面。
- [客戶簽認完成與查看統計報表](https://susanl.gitbook.io/ke-hu-wen-da-ji/ke-bian/biao-zhun-ke-bian-zuo-ye-liu-cheng/ke-hu-qian-ren-wan-cheng-yu-cha-kan-tong-ji-bao-biao.md): 當客變確認單經過主管審核通過後，即進入最終的客戶簽認與物料結算階段。操作人員可直接產生專屬的免登入連結供客戶線上簽名，管理單位亦可隨時拉取全案的客變統計數據，掌握建材物料的增減數量與工程帳務異動狀況。
- [常見問題](https://susanl.gitbook.io/ke-hu-wen-da-ji/ke-bian/chang-jian-wen-ti.md)
- [「客變重置」功能 - 一鍵回復至標準戶設定](https://susanl.gitbook.io/ke-hu-wen-da-ji/ke-bian/chang-jian-wen-ti/ke-bian-zhong-zhi-gong-neng-yi-jian-hui-fu-zhi-biao-zhun-hu-she-ding.md)


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