# 售服人員-接單、轉工務、結案

- [售服人員如何將報修單狀態設定為已接單與溝通？（App/PC）](https://susanl.gitbook.io/ke-hu-wen-da-ji/shou-fu/shou-fu-ren-yuan-jie-dan-zhuan-gong-wu-jie-an/shou-fu-ren-yuan-ru-he-jiang-bao-xiu-dan-zhuang-tai-she-ding-wei-yi-jie-dan-yu-gou-tong-apppc.md)
- [售服人員如何將報修轉為工務處理？(以PC操作)](https://susanl.gitbook.io/ke-hu-wen-da-ji/shou-fu/shou-fu-ren-yuan-jie-dan-zhuan-gong-wu-jie-an/shou-fu-ren-yuan-ru-he-jiang-bao-xiu-zhuan-wei-gong-wu-chu-li-yi-pc-cao-zuo.md)
- [售服人員如何將報修轉為工務處理？(以App操作)](https://susanl.gitbook.io/ke-hu-wen-da-ji/shou-fu/shou-fu-ren-yuan-jie-dan-zhuan-gong-wu-jie-an/shou-fu-ren-yuan-ru-he-jiang-bao-xiu-zhuan-wei-gong-wu-chu-li-yi-app-cao-zuo.md)
- [售服人員如何直接結案報修？(PC/App)](https://susanl.gitbook.io/ke-hu-wen-da-ji/shou-fu/shou-fu-ren-yuan-jie-dan-zhuan-gong-wu-jie-an/shou-fu-ren-yuan-ru-he-zhi-jie-jie-an-bao-xiu-pcapp.md)
- [如何查看報修相關處理人員？（PC）](https://susanl.gitbook.io/ke-hu-wen-da-ji/shou-fu/shou-fu-ren-yuan-jie-dan-zhuan-gong-wu-jie-an/ru-he-cha-kan-bao-xiu-xiang-guan-chu-li-ren-yuan-pc.md)


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://susanl.gitbook.io/ke-hu-wen-da-ji/shou-fu/shou-fu-ren-yuan-jie-dan-zhuan-gong-wu-jie-an.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.